FAQs

How secure is ACEsports.co.za?


Can I pick up my order at your location in Cape Town?
Yes, absolutely you can. Just give us a call, or note in the special order instructions during online checkout that you would like to collect your order at warehouse.

What is the procedure for returning a part?
You are welcome to return any non-discontinued, unused item within 30 days. Items must be returned in the original packaging, and in unused condition in order to receive a refund. To return a product(s), send back the merchandise with a copy of your invoice. Please add a note explaining exactly what you want us to do with the product whether it be an exchange or refund.
Please send back the return to:

Ace Sports
Attn: Returns
Unit 6 Osdam Park
Columbus Crescent, Rivergate, Cape Town, 7441

What if my package is damaged or missing merchandise?
Ace Sports takes every effort to ensure you package arrives in good condition. If your package is damaged please call or email us urgently for additional assistance. Do not discard the shipping packaging until you have spoken with us.

How can I pay for my order?
Orders can be paid via Credit Card or EFT payment.