FAQs



How secure is ACEsports.co.za?

  • Your Security at ACEsports.co.za
  • Ace Sports goes through great lengths to keep your information safe and private. All credit card transactions occur via our secure payment gateways platforms. 
  • ACEsports.co.za displays the Control Scan Secure Site Seal
  • The seal is displayed on our homepage to assure our customers that the website is authentic and that all orders are secured by SSL encryption. We use the highest level of encryption during data transfers.


Can I pick up my order at your location in Cape Town?
Yes, absolutely you can. Just give us a call, or note in the special order instructions during online checkout that you would like to collect your order at warehouse.

What is the procedure for returning a part?
You are welcome to return any non-discontinued, unused item within 7 days. Items must be returned in the original packaging, and in unused condition in order to receive a refund. To return a product(s), send back the merchandise with a copy of your invoice. Please add a note explaining exactly what you want us to do with the product whether it be an exchange or refund.
Please send back the return to:

Ace Sports
Attn: Returns
Unit 7 Auckland Park
12 Auckland Street, Paarden Eiland, Cape Town, 7405

What if my package is damaged or missing merchandise?
Ace Sports takes every effort to ensure your package arrives in good condition. If your package is damaged please call or email us urgently for additional assistance. Do not discard the shipping packaging until you have spoken with us.

How can I pay for my order?
Orders can be paid via Credit Card or EFT payment.

WE SHIP
WORLDWIDE
100% MONEY BACK
GUARANTEE
100% SECURED
PAYMENT
7-DAY RETURN
POLICY